Regarding SiteGround AI security
Your Chat Transcript on 14/12/2019
Mitch Rezman: windycityparrot receiving following error intermittently Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.29 (Unix) mod_hive/6.27 OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6 Server at www.windycityparrot.com Port 443
Mitch Rezman: This question is related to account: birdandparrot.info
Mitch Rezman: sure – spike in core usage over the past 30 minutes
Lachezar U.: it could be as the site is loading fine on my end now – url:https://prnt.sc/qalk2c
Mitch Rezman: yes – buts crashing every 5 – 10 minutes and then recovering – I’ve had the site for 17 years – something is wrong – there was no traffic spike but there was a spike in core usage over the past 30 minutes – what would cause that?
Lachezar U.: that is strange, I do not find obvious reason for the spike, so let me post a ticket to our advanced techs for further investigation
Mitch Rezman: that would be great – I am waiting for my developer to mitigate a bot attack by installing Recaptcha – this is a zencart store (trying to move it to woo – https://www.screencast.com/t/q3aBaOe9
Lachezar U.: the ticket is just posted now and will be updated with more details in 15-20 minutes
Ticket 3380418 for account birdandparrot.info
Posted: 13 Dec, 2019 18:47 CST Status: Resolved
Ticket Subject: Technical Issues
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