When Did Woocommerce Stop Offering Support

I am sharing this Woocommerce support thread because it is troubling.

 

Spoiler alert – I paraphrase “this as expected but there is no documentation”

 

Obviously, I question “how would one know what to expect – when there are no instructions, knowledgebase articles or documentation on the subject?

 

Woocommerce support  is so out of touch, I’m sent a WORDPRESS document and told to figure it out

 

When I click the View link on my test site, I am redirected to the Shop page on the front end of my site. (This is as expected.)

 

When I click the Edit link, I am redirected to the user’s profile in the admin area. That’s where I would change a customer’s address or any other information.

 

We do not have documentation on this. It piggy-backs on the WordPress User system. Here is more information on that:

https://codex.wordpress.org/Users_Screen

 

I’m building my first Woocommerce store possibly migrating my 17-year-old ecomm store that does mid 6-figures

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